A washing machine hose lets go at 2am and suddenly your Lewiston laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Crews staged inside Lewiston limits
Flat-rate quote before any equipment runs
IICRC-certified technicians on every truck
We run our Lewiston operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Local pricing means local pricing — our Lewiston estimates reflect actual regional labor and material costs, not a national average that leaves you either overpaying or underinsured.
We also keep documentation formatted the way insurance adjusters actually want to see it, since most of our jobs end up crossing an adjuster's desk at some point.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
A ring that reappears within weeks of a fresh coat of paint means the moisture source is still active, and it's usually a plumbing line, not a roof issue, especially near bathrooms.
A musty note that wasn't there a season ago usually means microbial growth has started somewhere behind a wall or under flooring, well before you can see anything.
Flooring that shifts slightly when you walk on it, even subtly, is worth a moisture reading before it gets worse.
Catching a hidden leak through the water bill is far cheaper than waiting for it to surface as a flooded room.
Bubbling paint near a baseboard or exterior wall usually means moisture is pushing through from behind rather than a simple application defect.
Dark spotting around grout lines or window frames is frequently the first visible sign of a developing moisture problem.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
We don't split Flood Damage Cleanup into separate vendors for extraction, drying, and repair — one crew stays accountable for the whole job, from the first wet-vac pass to the final coat of paint.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
Moisture meters classify the water as Category 1, 2, or 3 on arrival, which determines whether it's a straightforward extraction or a full contamination protocol.
Daily drying logs track humidity and surface moisture at every checkpoint, giving you documented proof of progress instead of a verbal 'it's getting there.'
Blackwater intrusions call for full PPE, controlled removal of porous materials that can't be sanitized, and hospital-grade disinfection before any reconstruction starts.
If mold has already started, containment with negative air pressure goes up before any demolition begins, so spores don't travel to unaffected rooms.
Once moisture readings confirm the structure is dry, the same team that documented and dried the loss hands off directly into drywall, insulation, and flooring repair.
We inventory and relocate contents that need to leave the affected area, then coordinate their return once the space is verified dry.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
A live dispatcher, not a voicemail tree, takes your call and asks a few quick questions about the source and severity so the crew rolls out prepared.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Extraction and drying run as one continuous process rather than two separate scheduled visits.
Final verification is where corners often get cut industry-wide; we treat it as mandatory.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
Shorter drive times matter most in the first hour after a loss, which is exactly when local staging pays off.
We'd rather have the pricing conversation upfront than after the job's already underway.
Every job closes with a documented re-inspection, not a handshake and an invoice.
Every job closes with documented moisture verification, because a promise without data behind it isn't much of a promise.
The standard doesn't change based on job size — a single bathroom flood gets the same sign-off criteria as a full commercial loss.
Call +1-844-578-1604Whether your address sits in 55952 or a neighboring zip, the same crew and the same response standard applies.
We track call patterns by zip code across Lewiston to keep crew staffing matched to where emergencies actually happen.
"Our water heater gave out overnight and by the time I found the pool of water it had already crept under the cabinets. The crew here in Lewiston had it extracted and drying equipment running before I finished my coffee."
Renee A., Lewiston"The daily moisture log gave me something concrete to look at instead of just being told to trust the process."
Owen D., Lewiston"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., Lewiston"The reconstruction crew matched our original flooring almost exactly after the repair — you'd never guess there was ever a leak."
Lucas P., Lewiston"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Lewiston"Our office flooded overnight and industrial equipment was already running before our staff arrived for the morning shift."
Nathaniel W., Lewiston"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Lewiston"They explained the crawl space drainage issue in plain terms instead of technical jargon, and fixed it on the spot rather than scheduling a separate trip."
Derek S., Lewiston"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Lewiston"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Lewiston